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Gadget Eleven Help Center

  • How can i place an order
    To place an order follow the steps below Step 1. Search for an item using the search bar Add to your cart Then pay at checkout Step 2 Send a DM to our online representative on Instagram or Facebook by clicking this link. Chat or Call representative on whatsApp on 08037321552
  • Delivery Timelines
    1. Standard Shipping Lagos/Ibadan - 1 Business Day Abuja/Abeokuta - 1-2 Business Days Other Cities - 2-3 Business Days
  • How Do I Track My Order?
    To track an order follow the steps below From your account click on orders Then click see details in front of the order you wish to track Click the Track Item button, Enter tracking code and the delivery details will be displayed
  • Are prices on Gadget Eleven negotiable?
    Prices on Gadget Eleven website are not negotiable. Gadget Eleven have listed the best prices and deals. For the best offers and promotions check our homepage and also follow us on social media.
  • Are there any hidden costs or charges if I order from Gadget Eleven?
    There are no hidden costs or charges when you order from Gadget Eleven . All costs are 100% visible at the end of the checkout process.
  • How do I place an order on the website?
    Shopping on Gadget Eleven is easy! Once you have found the product you want to buy just follow the steps below: Click on ADD TO CART to add this product to your cart Click on Cart in the top right corner Click on PROCEED TO CHECKOUT Register an account or Login into your existing account by entering your Email and password >> Enter your shipping/billing information ensuring your address is complete and accurate >> Choose Delivery Method >> Door Delivery or Pickup Station >> Choose your preferred Payment Method >> Click on CONFIRM ORDER to complete your order. Once your order is placed we will either automatically confirm it or we will call you for confirmation in case we need more details. (Please note that this confirmation is a mandatory step before we ship your order) You can check the status of your order anytime by logging into your account and going to My order section and click on see details to further track the status you can click on See status history Need help placing an order? Call our Order Line - 08037321552 Operating Hours: Monday - Friday: 8am - 8pm.
  • Are all products on Gadget Eleven new and unused?
    Gadget Eleven offers both new and used products . It will be stated clearly on the product page if an item is a Brand New or a used product.
  • How can I find the right product on Gadget Eleven?
    You can start by visiting the homepage and clicking on a category name from the category menu on top of the website. This shows all the products we have within that category. If you know what you are looking for just type the name of the product or brand in our search bar at the top of the page and click Search.
  • Are all products on Gadget Eleven original and genuine?
    Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that all pre-used devices are properly tested before listed for sales.
  • Why am I having trouble adding products in the shopping cart?
    If you are having trouble adding products to your cart please make sure that you have made all relevant size and color selections. If you still have problems this may mean that the item you are trying to buy is sold out. Need help placing an order? Call our Order Line - 08037321552 Operating Hours: Monday - Friday: 8am - 8pm.
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